Terms & Conditions

You agree to abide by these Terms of Use when accessing and using https://skinsecrets.pk/. The team at Skin Secrets operates the site.

You must agree to these terms and conditions to use our website. 

We provide all information, data, tools, and services available on the site to users who accept these Terms & Conditions. We can add additional websites in the future as we grow; these Terms & Conditions will apply to those new sites when added. These Terms & Conditions will control your use of our website on a mobile phone, a computer, or any other access method.

Please read these Terms & Conditions carefully. If you are using our site, you are bound to agree to these terms before accessing the site. If you disagree with these terms, you shall not be permitted to use the site.

Order Online:

We may make any changes to an order after it has been processed or dispatched, but it is considered to be a confirmed order. You can contact our customer support team via social media or email at support@skinsecrets.pk if you need to change any order information. Orders with incomplete information will be canceled.

Order Refusals:

We reserve the right to refuse any order without citing any reason or if we have previously refused cash on delivery orders. Our policy is not to send new orders to someone who has refused to accept delivery twice in the past.

Shipping Refunds:

We do not offer shipping refunds or compensation at any cost. 

Receive Broken Product:

When it comes to packaging our products, SKINSECRETS.PK takes every precaution. It is possible that some beauty items/accessories could be damaged during shipment since they are very delicate. You should contact us as soon as possible after receiving the damaged items if the shipping company damages them during transit. Feel free to contact us via social media or email us at support@skinsecrets.pk. Damaged items cannot be returned or exchanged; a discount coupon will be provided. These claims will be settled within 7-10 business days.

Product Information:

We only ship products in Pakistan. It is only possible to order and receive products on the Site if you live in Pakistan. SKINSECRETS.PK displays all prices in Pakistani Rupees, which are valid and effective only within Pakistan. 

The ingredients in some of our products may be allergic to you. Therefore, you should always check the ingredients before using a product to avoid potential allergies. It is also very important to strictly follow all instructions, precautions, and guidelines related to any product. The Site is an online store exclusively selling specialty beauty products, not a medical practice. We recommend that you consult with a physician or healthcare professional before using or relying on any goods, products, or information on our Site.

SKINSECRETS.PK products are for your personal use only. It is strictly prohibited to sell or resell our products. 

Content Responsibility:

It is your responsibility to upload, post, email, or transmit any content to or through our Site, WhatsApp, Facebook, Instagram, or any other means. A product rating & review, as well as a question & answer section, are included here as well.

Privacy Policy:

Please check our Privacy Policy page for further details on how SKINSECRETS.PK may collect & use your personal data, including any information you provide to us.

Copyright:

Our Site is a collective work protected under Pakistani copyright laws and international conventions with regard to design, graphics, text, logos, images, button icons, audio and video clips, and all software. We reserve all rights.

Disclaimer:
  1. Furthermore, you agree that the Site will not be liable to you or to anyone else in the event that the Site suspends or terminates your membership in the absence of termination by SKINSECRETS.PK, our Terms & Conditions remain in effect. 
  2. We reserve the right to terminate your Account on the Site or suspend or terminate your access to the Site at any time, with or without notice, and for any reason or no reason. 
  3. If you are dissatisfied with the Site or its terms, conditions, policies, rules, guidelines, or practices, your only option is to stop using the site.