Shipping policy

Order Processing

• Orders are processed within 1–2 working days after confirmation.

• You will receive a confirmation email when your order is shipped.

Delivery Time

• Major cities: 2–4 working days

• Other areas: 3–7 working days

• Delays may occur during sales, holidays, or unforeseen circumstances.

Shipping Charges

• Standard delivery charges apply based on location and weight.

• Free shipping may be offered on promotional orders or minimum purchase amounts.

Cash on Delivery

• COD is available nationwide.

• Please ensure your contact details and address are correct to avoid delays.

Lost or Damaged Packages

If your parcel arrives damaged or is missing items, contact us immediately at skinsecretspk786@gmail.com within 48 hours of delivery.